The study profiled marketing channel spending of business-to-business exhibitors from small to large-sized organizations, across all exhibition industry sectors, including hospitals and clinics. In a series of special reports, the Center for Exhibition Industry Research recently released its latest one – “The Marketing Spend Decision”. This was interesting to me because of the proliferation...
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Medical Tourism Source Market Strategies
Health tourism business strategists attempting to identify potential medical tourism source markets, must take into account 4 key, but complicated drivers: 1) patients’ unmet health or wellness needs and desires, 2) preference or familiarity or perceptions of a particular destination or brand of health provider, 3) the nature and perceived quality and safety of available services...
Continue readingAn Example of How NOT to Sell Health Services or Medical Tourism
Last night, over dinner, my husband and I were discussing one of my clients’ marketing and advertising challenges. That’s not strange, because he has a MBA from a very distinguished graduate school (Claremont) and he was in Mu Kappa Tau, the National Marketing Honor Society founded in 1966 by members of Pi Sigma Epsilon,...
Continue readingMedical Tourism Product Development
Medical tourism product development is more than the sum total of elements to make the product. It must first be designed and produced, and ready for sale. Too often, we encounter new clients who truly believe they are actively in the business of medical tourism. They rarely have all the elements to pull together...
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The Secret to Successful Marketing in Medical Tourism
Medical tourism has very little to do with selling a surgical or diagnostic service or a treatment at a mineral spring or thalasso resort. Anyone can buy that anywhere, from any licensed physician or commissioned health facility, unless the place where they live is totally devoid of access to these services. What makes...
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Medical Tourism Facilitator Word Search Puzzle
Every now and then, we need a little distraction from the pressure of work, client services, marketing, and other chores. Medical Tourism Facilitators: Take a few moments to unwind and solve this word search. From time to time, we’ll add more...
Continue readingMaria Todd Resigns from Global Healthcare Travel Council (GHTC) Board of Directors, Effective Immediately
FOR IMMEDIATE RELEASE Denver, Colorado, Feb. 10, 2015 — Citing unreasonable demands for an uncompensated non-compete and interference in a business relationship, today, Mercury Healthcare International, Inc.’s founder Maria Todd announced that she is stepping down from her volunteer position on GHTC’s Board of Directors. Ms. Todd, was a founding member of the GHTC Executive Board and was appointed...
Continue readingStep-by-step: Planning for International Patient Department Training Videos
International patient department training is part of continuous quality improvement strategy, not just a single intensive training session at the very beginning. Begin by developing a “Creative Treatment” A Treatment is NOT a script or a strategy. It is the step just before a script or strategy, a kind of blueprint for writing a script, developing...
Continue readingStep-by-step: Planning for International Patient Department Training Videos
International patient department training is part of continuous quality improvement strategy, not just a single intensive training session at the very beginning. Begin by developing a “Creative Treatment” A Treatment is NOT a script or a strategy. It is the step just before a script or strategy, a kind of blueprint for writing a script, developing...
Continue reading7 Attributes for Long Term Sustainable Competitive Advantages in Health Tourism
Disruptive marketing strategies for medical tourism are built around differentiation that provides at least three long term sustainable competitive advantages. Long term sustainable competitive advantages in medical tourism put a destination (and its premium providers) on the map, gain visibility, claim top of the mind dominance in specialty, and capture premium market share. Celebrate unique...
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