Retail Clinics: Case for Concern? HEALTHCARE PRODUCT DESIGN STRATEGY AskMariaTodd™ …for more information about what’s been mentioned in this article or something else you’d like to learn more about and… Thank You! … for being part of my professional community. Thank you for reading, watching, commenting, sharing, and spreading all of my information around...
Continue readingMaria Todd Engaged by New Physician Clinic in St George Utah
A group of local investors tired of being forced to drive to Salt Lake City and Las Vegas for access to medical and surgical specialists have engaged Maria Todd to research a new physician specialty clinic project to meet the needs of patients from St George, Ivins, Washington, Santa Clara, and other...
Continue readingThe Cadillac Tax suspension and what that means for employer paid medical travel
The Affordable Care Act’s high-cost plan tax (HCPT), popularly known as the “Cadillac tax,” is a 40 percent excise tax on employer plans exceeding $10,200 in premiums per year for individuals and $27,500 for families. This caused employers and labor unions who were operating self-funded health benefit plans (Employer Sponsored...
Continue readingShould Concierge Physicians Consider Hiring a PR Professional?
As a concierge physician (regardless of what you call it these days, boutique medicine, membership practice, personalized medicine or something else) if you’ve pulled out of most of your managed care agreements, you’ve lost patient steerage that you were trading in exchange for the discounts you negotiated. Ok,...
Continue readingHealthcare service design
Healthcare organizations tend to focus around products and delivery channels and customer-facing outputs, while internal processes (UX, employees) are overlooked. Maria Todd focuses on these internal processes in this latest article on medicaltourism and healthcare #servicedesign. Service design is not a new concept. It's been around since 1982. Lynn Shostack...
Continue readingIs ISO 9001:2015 Certification right for your medical tourism business? AskMariaTodd
Is ISO 9001:2015 Certification right for your medical tourism business? AskMariaTodd Is ISO 9001:2015 Certification right for your medical tourism business? Earlier this week, I spent two days in my Denver office, coaching a new medical tourism startup company’s founders on business model design, infrastructure and workflows. They are planning a new medical tourism...
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