The 2020 Medical Tourism Facilitator Symposium delivers two days of engaging education and training to medical and dental tourism facilitators, case managers, facility-employed care coordinators, and marketing and care quality and safety  directors in medical and dental tourism and health travel environments spanning the care continuum. Top industry experts impart fresh insight and actionable strategies for developing and sustaining effective credentialing, privileging, competence assessment, and medical staff governance processes amid constant changes to healthcare service delivery and reimbursement.  There’s no other class like it offered elsewhere in the world.

Whether you’re a newly minted facilitator or an industry veteran, a symposium regular or a first-time attendee, you won’t want to miss out on the industry’s premier training event. Learn from the leading recognized experts with 35+ years of experience in-the-trenches ready to share tools, tips, technique, success stories and practical application pointers. Plus, flexible session tracks allow attendees to custom-fit their training trajectories to their career focuses and experience levels.

The symposium’s unique emphasis on interactive discussion and collaborative problem solving empowers attendees with different professional vantage points to work together to achieve excellence in care coordination, travel, sales and marketing, commercial insurance contracting and operations. Healthcare organizations send their internal medical travel staff in teams to learn concrete strategies for streamlining key processes and fostering interdepartmental cohesion.

2020 Hot Topics:

• How to design complex medical and dental treatment travel packages and medical travel itineraries that reduce complications
• How to verify surgeon credentials and training, perform due diligence, designate medical and dental travel network privileging, and conduct peer review. 
• Create bundled surgical and treatment package pricing while minimizing financial risks
• Learn about international and domestic accreditation options – how to make unbiased comparisons between the various programs, certifications and designations and what every facilitator must know to assign value and importance to consumers
• Special needs travel planning from wheels up to return back home
• Coordinating inpatient and outpatient services and follow up care
• Measurement and evaluation of clinical and patient satisfaction outcomes 
• Hotel selection criteria and inspections
• Partner and collaborator relationships and contracting 
• Medical records handling that meets privacy and security regulations
• New supplier orientation and contracting
• Product development and marketing
• Treatment and travel financing beyond cash and credit cards
• Professional and business risk management
• Accounting skills
• The language of medical and dental conditions, treatments, and clinical communications

Who Should Attend 

• New and veteran facilitators and case management professionals 
• Hospital and clinical directors and managers 
• Healthcare marketing and business development managers and directors
• Surgeons, dentists and clinical specialists
• Quality directors and managers 
• Travel agents and tour operators 

Learning Objectives

• Discover ways to help consumers coordinate and arrange medical and dental travel and tourism
• Identify indicators on medical provider and facility applications which could be signs of high risk or other problems
• Navigate the uncomfortable waters of confronting and managing a disruptive or unresponsive physician, dentist or facility who has made it into your network.
• Improve relationships and efficiencies between hospitals, ground support, hotels and resorts, and other stakeholders and suppliers 
• Implement an ongoing, systematic, collaborative approach to patient movement and care coordination at every level.

Photography Disclaimer

From time to time, AskMariaTodd™ or its contractors record, photograph, and/or stream the various aspects and activities of the Medical Tourism Facilitator Symposium for both archival and promotional purposes. By attending the conference, attendees give AskMariaTodd and its contractors permission to use any attendee’s voice and image in any such archival or promotional recording, photograph, or streaming activity without any compensation or credit to the attendee.

Program Materials

Please note that the program materials, checklists, template contracts and other valuable handouts will be available via download only. A download link will be provided prior to the event, but a printed book of the presentations will not be available on-site.