Maria Todd is well-known for prescient forecasts and explanations of trends, market transitions, best practices, strategy and and insightful analysis on a variety of niche areas within healthcare management and health tourism. Since 1983, clients – ranging from the highest levels of government to armchair strategists and industry specialists – have requested her guidance and gravitated to her websites, books, workshops, seminars, master classes and keynote speeches. The come seeking forward-looking, unbiased analysis that is difficult to locate.

Maria is the author of 18 professional books on health care management, healthcare marketing, and health and wellness tourism business development.

Dr. Todd's client list includes universities, government agencies, hospitals, medical groups, fellowship programs, pharmaceutical and medical technology manufacturers, investors, health plans and insurers, and self-insured employers and labor unions.

Schedule a time for coaching by Maria Todd and improve your businesses and get help with industry best practices that you can use right away. Leave your coaching appointment with action items and a clear plan to guide your next move.

Maria Todd MHA PhD

How to Work with Maria Todd

Coaching and Consultation:
Maria always offers a complimentary 15 minute initial discussion to learn about your needs and situation. After that meeting, private consultation and coaching is available priced by the hour. Multi-day consultations at your location or her office in Denver, Colorado are available. Please call or email her to discuss your project goals and objectives and obtain a quote.

Speaking, Workshops, Master Classes, Seminars, Webinars, and Training:
Maria will speak at your upcoming event. Please don't delay because her availability is limited and personal appearances are usually confirmed 6-18 months in advance.


Date Confirmations and Expenses:
Confirmed bookings require a 75% deposit to hold dates. She will tentatively hold dates pending receipt of your deposit for five calendar days. Your advance deposit includes an amount adequate to cover a portion of her speaker fee and to pay for air travel expenses, accommodation and incidentals. The balance is due 30 days prior to her departure to your event.

Maria Coaches Startups & Established Organizations with

Business Growth Strategies
  • New Market Penetration - Business Expansion
  • Hospital & Clinic Service Line Expansion
  • Branding & Re-Branding
  • Marketing and Promotion
  • Advertising and Public Relations
  • Hospital and Private Practice Marketing
  • Content Marketing
  • Contract Analysis and Negotiation
  • Health Tourism Market Entry
  • Health Tourism Destination Development
  • Website Development
Revenue Cycle and Reimbursement
  • Managed Care Contract Analysis
  • Managed Care Contract Negotiation
  • Bundled Case Rate Development
  • Fee Analysis:  Are your prices too high? Too low?
  • Denied Claims Appeals (USA & International)
  • Collections Troubleshooting
  • Payer - Provider Dispute Resolution
  • Payer Contracting Strategy (Which Plans to Pursue or Drop)
  • In-network / Out-of-Network Strategies
  • Identifying Leverage and Competitive Advantage
  • Getting Paid for New Technology
  • Getting Paid for Telehealth Services
  • Getting Past Payment Bottlenecks
  • Exclusive Contracts and Carve Outs
  • Dealing with Payer Refund Requests
Private Practice for Physicians, Dentists, and other Practitioners
  • Private Practice Development & Launch
  • Transition to Concierge / Personalized Medicine
  • Transition to Direct Pay for Primary Care and Specialty Practices
  • Private Practice Marketing
  • Private Practice Social Media Management
  • Staff & Administrator Coaching and Training
  • HIPPA Privacy and Security Training and Refreshers
  • Customer Service Improvement
  • Billing and Collections Improvement / Denied Claims Appeals
  • Payer Contract Analysis and Negotiation
  • CG-CAHPS Patient Satisfaction Improvement
  • Patient-centered Medical Home Startup
  • Patient Flow
  • Internet Reputation Management and Ratings Improvement
  • Social Media Share of Voice
Services for International Hospitals and Medical Centers
  • Planning, Equipment and Operations Management /Administration
  • Interim and Contract Hospital Management
  • Integrated Health Delivery (Pre-Admission, Inpatient / Outpatient, Post-Acute)
  • Acute Care, Rehabilitation, Ambulatory Surgery, Behavioral Health, 55+ Communities, Long-Term Care
  • Cross-cultural Nurse Training
  • Surgical Cost Containment
  • New Technology Implementation
  • Market Expansion and Penetration
  • Medical Tourism Services Marketing & Pricing
  • Spa, Thermalism, Wellness, and Health Resorts
  • International Patient Department Setup & Training
  • Marketing Copy Translation for Websites and Media
  • Patient Instruction Translation (to/from Chinese, Russian, Arabic, English, Spanish, French, German, Italian, Japanese, Korean, Portuguese, Farsi, Pashto, Polish, Hungarian, Dutch, and others)
  • Contracts with Insurance Plans, Employers, and Labor Unions
  • Dispute Resolution and Mediation
  • Quality Management, Patient Safety, Accreditation Preparation
  • Hospital Website Design and Content Marketing
  • International Market Representation and Call Center Services
  • Clinical Trial Services
  • Mini Hospitals and Free Standing Emergency & Urgent Care Centers
  • Mini-Health Clinics in Retail Settings (Pharmacy, Grocery, Shopping Malls)
Medical Tourism Business Development

For Facilitators

  • Medical Tourism Facilitator Business Startup
  • Travel Agency Training for Medical Tourism Expansion
  • Medical Tourism Facilitator Training & Workflows
  • Medical Tourism Facilitator Marketing & Advertising
  • Medical Tourism Patient Logistics and Case Management
  • Medical Tourism Provider Network Development

For Hotel and Accommodations Providers

  • Medical Tourism Hotel / Hospitality Preparation
  • Wellness Tourism Marketing for Spas and Thermal Resorts

For Government Tourism Officials and CVBs

  • Medical Tourism Destination and Facility Fam Tour Planning
  • Media Fam Tours for Medical Tourism Destinations

For Hospitals, Clinics, Same-day Surgery Centers and Academic Medical Centers

  • Medical Tourism Facility Planning

For investors and real estate developers

  • Hospital and resort planning
  • Feasibility studies
  • Market research and insights into trends
  • Due diligence assistance
  • 3rd-party payer contracting trends
  • Market sizing
  • Target market identification
  • Niche advantage identification
  • Marketing strategy and promotional tactics
  • Introductions to suppliers and referral partners


Corporate Websites

Mercury Advisory Group

Center for Health Tourism Strategy

Managed Care Institute

Leading Social Media Networks

I speak all over the world at over 25 conferences per year on healthcare entrepreneurship and other topics of interest to the industry.  Before you decide to hire me, there are a few things you need to know. Please call me or email me to discuss them and check my availability to appear at your event. +1.800.727.4160

Maria K Todd, MHA PhD

Chief Executive Officer
The Mercury Healthcare Companies
600 17th Street
Suite 2800- South Tower
Denver, Colorado USA 80202